admin on July 31st, 2009

Yesterday’s mention of bad ’80’s lyrics combined with my intense work schedule of late reminded me of that old Robert Palmer song, “Addicted to Love.”  
The symptoms of love addiction, sang Palmer, include the following:  your heart sweats, your body shakes, you can’t sleep, you can’t eat, your throat is tight, you can’t breathe, your heart [...]

Continue reading about Might as well face it: you’re addicted…to work?

admin on July 29th, 2009

I had a boatload of deadline driven work this week for which I am very thankful, of course.  The work, however, put me in a tough spot as a parent.  There’s nothing I like less than my children having to look at the back my head all day, while the front of it is glued to [...]

Continue reading about Whenever You’re Near, I Hear a Symphony

admin on July 24th, 2009

What’s the sign of a busy work-from-home work schedule? 
No food in the fridge?  Laundry piled up to the ceiling?  Kids with permanent eyeball glaze from the boob tube babysitter? 
How about no blog postings for over a week?  Yeah, sorry about that.
Andie and I work together, and together we’ve been  blasting through a boatload of work [...]

Continue reading about The first to go…

admin on July 14th, 2009

Yes, it appears to be customer service week here at Pajamas at Lunch.  Here’s my latest customer service horror story…learn from it well, grasshoppers. 
About 2 weeks ago, my children and I experienced the absolutely unprecedented success of actually returning each and every book that we’d taken out of the library several weeks before.  I knew [...]

Continue reading about The Customer is Always…Frustrated?

admin on July 13th, 2009

Working as a small business person, I am required to provide an extremely high level of customer service simply to survive. Therefore, I am perpetually amazed at the poor quality “customer service” I encounter every day when dealing with brand name companies.

Continue reading about Calling Customer Service…

admin on July 10th, 2009

Employee or entrepreneur?

Continue reading about Employee or Entrepreneur?

Working from home can work. But before it can be effective, you have to rid yourself of ideas that are incompatible with having a successful home business.

Continue reading about Seven Secrets for Succeeding at Your Small Business

admin on July 7th, 2009

In slow times, it’s important to keep your “eyes” on the payoff. How you collect for what you do can be as central as doing the work you’re paid for. So how can you keep your attempts to collect what you’re due from interfering with valuable client relationships?

Continue reading about Show Me the Money

admin on July 3rd, 2009

If you normally eschew the good old alumni magazine that shows up in your mailbox every couple of months, think again. 
Yes, while you may be disappointed to find that old college roomate’s hard drinking, pot dealing, C+ getting boyfriend is now donating his dot com millions to homeless song-writing troubadors, you may also discover some interesting and applicable connections.  My college [...]

Continue reading about Remote Work From Home

admin on July 1st, 2009

Our writer’s group was complaining about how hard it is to find good help, citing high fees and low quality results. So is outsourcing a good idea, or more work than it’s worth?

Continue reading about Outsourcing